The problem
Blue Bird Body Company (Blue Bird) is recalling one 2023 Vision transit bus equipped with an Allison transmission. The starter interlock settings in the vehicle software are incorrect, allowing the engine to crank while the T-handle gear shifter is in Reverse or Drive. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect."
The risk
A bus that is started in reverse or drive may result in unintended vehicle movement, and increase the risk of a crash or injury.
The fix
Dealers will update the software, free of charge. Owner notification letters were mailed on June 30, 2022. Owners may contact Blue Bird's customer service at 1-478-822-2242. Blue Bird's number for this recall is R22BW(NSB).
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V330000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.