The problem
Ford Motor Company (Ford) is recalling certain 2016 Super Duty F-250, F-350, F-450, and F-550 vehicles. Dust may accumulate in the steering wheel clock spring, causing a disconnection in the electrical connection resulting in the driver's air bag not deploying as intended.
The risk
A disconnected driver's air bag can result in it not deploying, as intended, during a crash, increasing the risk of injury.
The fix
Dealers will replace the steering wheel clock spring, free of charge. Remedy parts are expected to become available in the 3rd Quarter of 2023. An interim notification letter informing owners of the safety risk was mailed on July 6, 2022. Owner notification letters were mailed July 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S35.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V337000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.