The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 FCCC MT50e walk-in vans. The rotary shift position knob may malfunction, which can cause an unintended shift to drive.
The risk
Unintentionally shifting to drive can cause unexpected vehicle movement, increasing the risk of a crash.
The fix
All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL934.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Fccc dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V340000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.