The problem
Tracker Marine, LLC (Tracker) is recalling certain 2020-2023 Trailstar and Ranger Trail boat trailers. Please refer to the attached document for the full list of affected model numbers. The axle hubs were not tightened properly, which can cause the hubs to seize while in motion.
The risk
Seized trailer hubs can cause a loss of vehicle control, increasing the risk of a crash.
The fix
Dealers will inspect and tighten the hubs, as necessary, free of charge. Owner notification letters are expected to be mailed in June, 2022. Owners are advised to drive at reduced speeds and not tow a boat, until the remedy has been performed. Owners may contact Tracker's customer service at 1-417-873-4555. Tracker's number for this recall is TS-0041.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ranger Trail, Trailstar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V343000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.