The problem
Airstream, Inc. (Airstream) is recalling certain 2022 Airstream Classic, Flying Cloud, Pottery Barn, 2022-2023 International, and Globetrotter travel trailers. The manual step may collapse due to the fastener screw pulling through the washer.
The risk
The step could collapse while in use, increasing the risk of injury.
The fix
Dealers will replace the old washer and install a Loctite thread locker, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Airstream dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V348000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.