The problem
Hyundai Motor America (Hyundai) is recalling certain 2022 Palisade vehicles. The instrument cluster assembly may have been manufactured with excessive adhesive, which can disable the instrument cluster display screen.
The risk
A disabled display screen will not show critical information, such as the meters, gauges, and warning lights, which can increase the risk of a crash.
The fix
Dealers will replace the instrument cluster assembly, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 230.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hyundai dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V353000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.