The problem
E-One Incorporated is recalling certain 2022 Commercial, Cyclone 2, Cyclone N, and Typhoon N fire trucks. An additional resistor was incorrectly installed on the printed circuit board, which can disrupt CAN network communication and cause vehicle lighting to fail.
The risk
Inoperable vehicle lighting can reduce visibility and increase the risk of a crash.
The fix
E-One Incorporated will replace the modules, free of charge. Owner notification letters were mailed on July 22, 2022. Owners may contact E-One Incorporated's customer service at 1-352-237-1122.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized E-One dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V372000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.