The problem
Winnebago Industries, Inc. (Winnebago) is recalling certain 2020 ERA motorhomes, equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
The risk
A gas leak in the presence of an ignition source can increase the risk of a fire.
The fix
Winnebago will work with Dometic to replace the cooktops, free of charge. Owner notification letters were mailed July 28, 2022. Owners may contact Winnebago customer service at 1-641-585-6939 or 1-800-537-1885 or Dometic customer service at 888-943-4905.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Winnebago dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V393000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.