The problem
Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles. The Instrument Panel Cluster may not properly illuminate telltales or gauges and the speedometer and tachometer pointers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect," and 105, "Hydraulic and Electric Brake Systems," and 208, "Occupant Crash Protection."
The risk
Failure to illuminate the cluster display could render safety-related telltales and gauges unreadable, increasing the risk of a crash.
The fix
Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22C11.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V415000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.