The problem
PACCAR, Incorporated (PACCAR) is recalling certain 2022 Kenworth T180, 2021-2023 Kenworth T280, 2022-2023 Kenworth T380, 2022-2023 Peterbilt 536, and 537 vehicles. Internal components of the transmission actuator may slip, causing the actuator to become miscalibrated.
The risk
A miscalibrated actuator may cause the transmission to shift into an unexpected gear, increasing the risk of a crash.
The fix
Dealers will replace the transmission actuator, free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth); 1-940-591-4220 (Peterbilt). PACCAR's number for this recall is 22KWD and 22PBD.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth, Peterbilt dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V425000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.