The problem
Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Venue vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
The risk
An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
The fix
Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 231. This recall expands and replaces NHTSA recall number 21V-796 for Venue vehicles. Venue vehicles previously repaired under 21V-796 will need to have the new remedy completed.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hyundai dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V458000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.