The problem
Custom Fire Apparatus, Inc. (Custom Fire) is recalling one 2018 Peterbilt 348 fire truck. The Dana D-series axle steering arm fasteners that attach the steering arm to the steering knuckle may fail.
The risk
Steering arm fastener failure can result in a loss of steering control, and increase the risk of a crash.
The fix
Dealers will replace and tighten the steer arm fasteners, free of charge. The owner notification letter was mailed November 8, 2022. Owners may contact Custom Fire's customer service at 1-800-443-8851. Custom Fire's number for this recall is 22V277.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Custom Fire dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V461000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.