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Safety recall · 22V475000

Steering Autocar recall

Autocar reported this recall to NHTSA on July 1, 2022. It covers about 653 vehicles across 6 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
22V475000
Reported
Jul 1, 2022
Vehicles
653
Area
Steering

The problem

Autocar, LLC. (Autocar) is recalling certain 2022-2023 Legend, Xpeditor, and Xspotter trucks equipped with Sheppard Steering Gears. The steering gears may have been assembled incorrectly,which can cause the gear to fracture.

The risk

A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.

The fix

Dealers with inspect and replace the steering gear, at no charge. Owner notification letters were mailed on August 29, 2022. Owners can contact Autocar's customer service at 765-489-5499. Autocar's number for this recall is ACX-2204 DC-2202.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V475000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2022 Autocar Legend017C
2023 Autocar Legend021D
2022 Autocar Xpeditor019D
2023 Autocar Xpeditor018F
2022 Autocar Xspotter04C
2023 Autocar Xspotter07F

Questions

Is the 22V475000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Autocar's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 22V475000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 22V475000 announced?

Autocar reported it to NHTSA on July 1, 2022. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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