The problem
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Cargo Mate Cargo Trailers and Continental Cargo Trailers. The safety chains do not meet the Gross Vehicle Weight Rating (GVWR) and could potentially break.
The risk
Safety chain breakage can cause the trailer to detach from the tow vehicle, increasing the risk of a crash.
The fix
Dealers will replace the safety chains, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Forest River customer service at 1-254-420-0171. Forest River's number for this recall is 700-1530.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cargo Mate, Continental Cargo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V476000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.