The problem
Forest River, Inc. (Forest River) is recalling certain 2022 Prime Time Avenger, Crusader, Lacrosse, Ozark, Tracer, Sanibel, East to West Della Terra, Silverlake, Forest River Cherokee, Flagstaff, IBEX, RPod, Rockwood, Salem, Sierra, Sandpiper, and Wildwood fifth wheel and travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
The risk
An awning that drops or extends beyond normal operation can increase the risk of injury.
The fix
Forest River will replace the awnings, free of charge. Owner notification letters are expected to be mailed August 17, 2022. Owners may contact Forest River customer service at the following numbers: 1-574-862-1025 (Prime Time Avenger, Crusader, Lacrosse, Sanibel, Tracer, and Ozark), 1-574-264-6664 (East to West Della Terra and Silver Lake ), 1-260-499-2100 (Cherokee), 1-574-642-8943 (Rockwood and Flagstaff), 1-574- 642-3119 Option 2 (IBEX & RPOD), 1-574-534-3167 (Salem & Wildwood), 1-574-534-4574 (Sierra & Sandpiper). Forest River's number for this recall is 51-1532. This recall has been superseded by NHTSA recall 22V-556.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized East TO West, Forest River, Prime Time dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V486000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.