The problem
Isuzu Motors Limited (Isuzu) is recalling certain 2022 FTR and FVR trucks. A programming error in the ECM software calibration, resulted in the vehicles not having engine braking functionality.
The risk
Without engine braking, a driver may experience longer stopping distances than expected, increasing the risk of a crash.
The fix
Dealers will reprogram the ECM with the corrected calibration, free of charge. Owner notification letters are expected to be mailed on September 1, 2022. Owners may contact Isuzu's customer service at 1-866- 441-9638. Isuzu's number for this recall is V2204.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Isuzu dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V508000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.