The problem
Mack Trucks, Inc. (Mack) is recalling certain 2023 MD6/7 trucks. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.
The risk
An unexpected engine shut down can increase the risk of a crash.
The fix
Cummins will replace the ECM, free of charge. Owner notification letters were mailed on September 27, 2022. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0438.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V606000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.