The problem
Shyft Group (Shyft Group) is recalling certain 2018-2019 Utilimaster Work Trucks. The welds may be missing or cracked on certain areas of the truck's body mount frame.
The risk
Missing or cracked welds may cause the cargo body to shift, increasing the risk of a crash.
The fix
Dealers will inspect for missing welds, and repair if necessary, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Shyft Group's customer service at 1-800-237-7806. Shyft Group's number for this recall is 22-08.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Utilimaster dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V658000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.