The problem
Nissan North America, Inc. (Nissan) is recalling certain 2020-2023 Titan, 2020-2022 Frontier, and 2023 Z vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.
The risk
A vehicle rollaway increases the risk of a crash.
The fix
Owners are advised to apply the parking brake every time they park their vehicle. Dealers will perform the applicable repairs below, free of charge: Model Year 2020-2022 Frontier vehicles: reprogram Transmission Control Module (TCM) Model Year 2020-2022 Titan vehicles: reprogram TCM and Engine Control Module (ECM) Model Year 2023 Titan vehicles: reprogram TCM Model Year 2023 Z vehicles: reprogram TCM. Owner notification letters were mailed October 28, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V671000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.