The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB250 vehicles. The Electronic Stability Program (ESP) unit may be damaged, which can result in disabled anti-lock brakes (ABS), disabled electronic stability control (ESC), and an electrical short circuit.
The risk
Disabled anti-lock brakes and electronic stability control can increase the risk of a crash or injury. An electrical short circuit increases the risk of a fire.
The fix
Dealers will replace the ESP unit, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090009.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercedes-Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V679000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.