The problem
Corp. Micro Bird Inc. (Micro Bird) is recalling certain 2018-2019 G5 electric school buses. Electrical wires in the vehicle charging port may have been improperly crimped.
The risk
An improperly crimped wire may overheat, increasing the risk of a fire.
The fix
Owners are advised not to drive these buses until the repair has been completed. Micro Bird will work coordinate with the manufacturer of the charging port, Ecotuned, to replace the charging port and the air conditioning refrigerant, free of charge. All affected vehicles were repaired in November 2022. Owners may contact Micro Bird's customer service at 1-819-477-2012. Micro Bird's number for this recall is 22-095-CUS.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Micro Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V692000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.