The problem
Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.
The risk
Loss of power steering assist can increase the steering effort required, especially at low speeds, and increase the risk of a crash.
The fix
Dealers will inspect the steering column torque sensor lot code, and replace the column, if necessary, free of charge. Owner notification letters are expected to be mailed November 9, 2022. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's numbers for this recall are PMA10 / PMA25.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V693000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.