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Safety recall · 22V709000

Back over prevention: camera Cadillac, GMC recall

General Motors reported this recall to NHTSA on September 22, 2022. It covers about 95,231 vehicles across 6 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
22V709000
Reported
Sep 22, 2022
Vehicles
95,231
Area
Driver assistance

The problem

General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.

The risk

An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

The fix

Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Cadillac, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V709000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2020 Cadillac XT5245C
2021 Cadillac XT5192C
2020 Cadillac XT6404F
2021 Cadillac XT6212D
2020 GMC Acadia1076B
2021 GMC Acadia1562C

Questions

Is the 22V709000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. General Motors's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 22V709000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 22V709000 announced?

General Motors reported it to NHTSA on September 22, 2022. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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