The problem
Blue Bird Body Company (Blue Bird) is recalling certain 2023 Vision and All-American transit buses. The entrance door handrail has an under-sized diameter and is not compliant with Part 1192, Americans with Disability Act (ADA), Appendix A, Chapter 3, T303.3.2, which requires a minimum diameter of 1.25 inches.
The risk
A smaller handrail may be difficult to grip, possibly resulting in a slip or fall and increasing the risk of injury.
The fix
Dealers will replace the handrail, free of charge. Owner notification letters were mailed on December 7, 2022. Owners may contact Blue Bird's customer service at 1-478-822-2242. Blue Bird's number for this recall is R22CD-NSB.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V763000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.