The problem
General Motors, LLC (GM) is recalling certain 2022 BrightDrop EV600 and 2022-2023 GMC Hummer EV Pickup electric vehicles. The high voltage battery pack enclosure may not be properly sealed, allowing water to enter the pack.
The risk
Water accumulation in the high voltage battery pack can cause a loss of drive power, increasing the risk of a crash.
The fix
The remedy is currently under development. Owner notification letters were mailed April 13, 2023. Second letters will be sent once the remedy is available. Owners may contact EV Concierge at 1-833-HUMMER-EV, and BrightDrop Service Operations and Support at 1-888-987-4377. GM's number for this recall is N222380031.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Brightdrop, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V771000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.