The problem
Precision Industries, Inc. (Precision Industries) is recalling two 2021 Emergency vehicles built on Spartan Metrostar chassis. The electrical multiplex module had an additional resistor incorrectly installed on the printed circuit board, which can disrupt CAN network communication and cause vehicle lighting to fail.
The risk
Inoperative vehicle lighting can reduce visibility and increase the risk of a crash.
The fix
Precision Industries replaced the modules, free of charge. Both affected vehicles have been repaired. Owners may contact Precision Industries customer service at 1-573-346-8387.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan Fire dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V780000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.