The problem
Ford Motor Company (Ford) is recalling certain 2023 E450 vehicles. The bolt that secures the rear axle rotor to the wheel-hub may be improperly tightened, possibly resulting in wheel separation.
The risk
Wheel separation from the vehicle increases the risk of a crash.
The fix
Dealers will inspect the rear axle serial number, and if necessary, remove and inspect the rear axle rotor and hub assembly. If any bolts are found to be loose, the rotor and hub assembly will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S68.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V792000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.