The problem
Altec Industries, Inc. (Altec) is recalling certain 2019-2022 AT41ME aerial devices. The material handling interlocking valve may lose power when the outriggers are not set, allowing the jib winch to be operated while the outriggers are up.
The risk
Outriggers that are not set when loads are being lifted by the jib winch may cause the unit to tip, increasing the risk of injury.
The fix
Altec will install a visual indication system to show when the outriggers are set or not set, and provide a new pre-operational inspection placard, free of charge. Owner notification letters are expected to be mailed December 16, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3030.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V794000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.