The problem
Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The side curtain air bags may have been twisted during installation.
The risk
A twisted air bag can deploy improperly, increasing the risk of injury.
The fix
Dealers will inspect and reinstall the side curtain air bags as necessary, free of charge. Owner notification letters were mailed December 28, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC257.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kia dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V878000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.