The problem
Navistar, Inc. (Navistar) is recalling certain 2023 IC CE and IN RE commercial buses. The fasteners that connect the transverse torque arm to the rear axle housing may have been tightened incorrectly, which can allow the rear axle to shift side to side.
The risk
A rear axle that moves side to side can cause a loss of handling and control, increasing the risk of a crash. In addition, a loose rear axle may cause vehicle instability during an evacuation in an emergency, increasing the risk of injury.
The fix
Dealers will replace and tighten the fasteners, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22528.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized IC Bus, International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 22V910000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.