The problem
Altec Industries, Inc. (Altec) is recalling certain 2022 DC & DM Series Digger Derrick vehicles. During production, an incorrect bolt may have been used to attach the derrick rotation bearing.
The risk
An incorrect bolt in the derrick rotation bearing may cause the adjacent bolts to be overloaded during operation, which could cause separation of the rotation bearing, and increase the risk of an injury.
The fix
Altec will inspect and if an incorrect bolt is found, replace the bolts affected bearing race, free of charge. Owner notification letters are expected to be mailed March 10, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3045.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V003000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.