The problem
Forest River, Inc. (Forest River) is recalling certain 2022 East to West Entrada 24FM Class C Motorhomes. The certification label incorrectly states there are 6 belted seating positions, when there are only 4 belted seating positions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims-Other than Passenger Cars."
The risk
Incorrect belted seating position information may result in unbelted passengers, increasing the risk of injury in a crash.
The fix
Dealers will replace the Federal certification label, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact Forest River customer service at 1-574-264-6664. Forest River's number for this recall is 504-1591.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized East TO West dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V004000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.