The problem
Forest River Bus, LLC (Forest River Bus) is recalling certain 2021 Berkshire Coach Ultra UL1952 coaches. The retractable awning may extend unintentionally during transit.
The risk
An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
The fix
Dealers will install additional support for the internal components of the gearbox housing, free of charge. Owner notification letters were mailed February 27, 2023. Owners may contact Forest River Bus customer service at 1-800-348-7440 or Carefree of Colorado Customer Service Phone Number 1-303-469-3324. Forest River Bus' number for this recall is 42-1594.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V014000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.