The problem
Bentley Motors, Inc. (Bentley) is recalling certain 2020 Continental GT and Continental GTC vehicles. Liquid may enter the external coolant pump for the climate control system and cause an electrical short circuit.
The risk
An electrical short circuit increases the risk of a vehicle fire.
The fix
Dealers will replace the water pump with an improved water pump (from supplier Pierburg) that is fitted with a pressure compensation seal, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE23/02 (RC67).
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bentley dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V034000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.