The problem
Kia America, Inc. (Kia) is recalling certain 2023 Telluride vehicles. Due to a manufacturing error, the wire harnesses for the second row seat side air bags may become damaged, causing them not to deploy in the event of a crash.
The risk
Air bags that do not deploy as intended can increase the risk of injury in a crash.
The fix
Dealers will inspect and replace, or secure the air bag wire harnesses, as necessary, free of charge. Owner notification letters were mailed February 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC262.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kia dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V035000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.