The problem
Jayco, Inc. (Jayco) is recalling certain 2023 Redhawk SE motorhomes. The dinette rear and forward-facing seat belts have the incorrect brackets installed, which can cause the brackets to loosen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
The risk
During a crash, loose seat belt brackets may not restrain the passenger as intended, increasing the risk of injury.
The fix
Dealers will replace the seat belt brackets, free of charge. Owner notification letters were mailed March 14, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903584.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V091000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.