The problem
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021-2022 Cahaba recreational vehicles. The rear Sumo Springs may be the wrong size and the front Sumo Springs may have been installed in an incorrect location.
The risk
The incorrectly-sized rear springs may buckle from over-compression. Incorrectly installed front springs may potentially cause damage to the front axle. Either of these scenarios can increase the risk of a crash.
The fix
Dealers will inspect and replace the rear Sumo Springs and relocate the front springs, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-128.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Tiffin dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V104000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.