The problem
Forest River, Inc. (Forest River) is recalling certain 2013 Coachmen Cross Country and 2023 Coachmen Sportscoach Motorhomes. The entry door latch may fail and not allow entry or exit.
The risk
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
The fix
Dealers will inspect and replace the door latch, as necessary, free of charge. Owner notification letters were mailed March 7, 2023. Owners may contact Forest River Customer Service at 1-574-825-8212. Forest River's number for this recall is 310-1603.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V133000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.