The problem
Bentley Motors, Inc. (Bentley) is recalling certain 2020-2021 Continental GTC vehicles. Due to a sharp edge on the air bag deflector bracket, the seat air bags may tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection," and 208, "Occupant Crash Protection."
The risk
A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
The fix
Dealers will inspect the affected front seats and, if necessary, remove the sharp edge on the airbag deflector bracket rivet, free of charge. Owner notification letters were mailed April 17, 2023. Owners may contact Bentley customer service at 1-800-77-6923. Bentley's number for this recall is RE23/03(RC68).
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bentley dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V152000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.