The problem
Navistar, Inc. (Navistar) is recalling certain 2023 International HV and 2023-2024 International MV vehicles. The assembly bolts used to attach the battery box to the mounting bracket may be loose or missing.
The risk
Loose or missing bolts can allow the battery box to detach from the vehicle and become a road hazard, increasing the risk of a crash.
The fix
Dealers will replace and tighten all four bolts, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23506.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V154000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.