The problem
Spartan Fire LLC (Spartan Fire) is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 and KME Panther firetrucks. After the vehicle is reversed, the transmission control module (TCM) may fail to achieve the 4th gear lockup needed to initiate the water pump.
The risk
A firetruck that is unable to pump water increases the risk of injury during a fire.
The fix
Dealers will update the TCM software, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact Spartan Fire customer service at 1-517-543-6400. Spartan Fire's number for this recall is 23007.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kme, Spartan Fire dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V156000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.