Share yoursShare
Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Safety recall · 23V170000

Structure: body International recall

Navistar reported this recall to NHTSA on March 16, 2023. It covers about 5,769 vehicles across 5 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
23V170000
Reported
Mar 16, 2023
Vehicles
5,769
Area
Body, doors & structure

The problem

Navistar, Inc. (Navistar) is recalling certain 2020-2024 International HX vehicles. The grille surround may corrode and detach from the truck.

The risk

A detached grille surround can fall to the roadway and become a road hazard, increasing the risk of a crash.

The fix

Dealers will replace the grille surround, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23507.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V170000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2020 International HX03A
2021 International HX04B
2022 International HX07D
2023 International HX010F
2024 International HX07F

Questions

Is the 23V170000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Navistar's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 23V170000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 23V170000 announced?

Navistar reported it to NHTSA on March 16, 2023. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience