The problem
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Taycan Turbo, 2021 Taycan, Taycan 4S Cross Turismo, 2022 Taycan, Taycan Turbo, Taycan GTS, Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, 2020-2022 Taycan 4S and Taycan Turbo S, and 2023 Taycan vehicles. When there is an unbelted passenger, the seat belt warning light and audible chime will not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A malfunctioning seat belt warning system may not alert the passenger to buckle their seat belt, increasing the risk of injury in the event of a crash.
The fix
Dealers will update the instrument cluster software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA2.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V176000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.