The problem
Prevost Car (US) Inc. (Prevost Car) is recalling certain 2022-2023 H3-45 VIP and 2023 H3-45 vehicles. When activating the hazard warning lights, the turn signal lights may not flash simultaneously if the ignition is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Hazard lights that do not flash simultaneously may confuse other drivers, increasing the risk of a crash.
The fix
Prevost will update the hazard warning lights software, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-07.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V183000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.