The problem
Autocar, LLC (Autocar) is recalling certain 2020-2022 ACX (Xpeditor) vehicles. The external fuse box may short circuit due to water intrusion.
The risk
A fuse box that short circuits can cause an unexpected vehicle stall, increasing the risk of a crash.
The fix
Dealers will mount the external fuse box vertically and install a shield, free of charge. Owner notification letters were mailed on May 18, 2023. Owners may contact Autocar's customer service at 1-888-218-3611. Autocar's number for this recall is ACX-2304. This recall is an expansion of previous recall number 22V-437.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V193000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.