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Safety recall · 23V208000

Exterior lighting: hazard flashing warning lights Freightliner, Western Star recall

Daimler Trucks North America reported this recall to NHTSA on March 28, 2023. It covers about 24,282 vehicles across 4 model years listed below. The repair is free.

Campaign
23V208000
Reported
Mar 28, 2023
Vehicles
24,282
Area
Lights

The problem

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia and Western Star 49X vehicles. The hazard warning lights may flash improperly during an Advanced Braking Assist event. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

The risk

Hazard warning lights that flash improperly may cause confusion for other drivers, increasing the risk of a crash.

The fix

Dealers will update the software controlling the hazard warning lights, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL851.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Freightliner, Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V208000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 23V208000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Daimler Trucks North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 23V208000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 23V208000 announced?

Daimler Trucks North America reported it to NHTSA on March 28, 2023. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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