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Safety recall · 23V217000

Suspension: rear Entegra, Jayco recall

Jayco reported this recall to NHTSA on March 30, 2023. It covers about 19 vehicles across 12 model years listed below. The repair is free.

Campaign
23V217000
Reported
Mar 30, 2023
Vehicles
19
Area
Suspension

The problem

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Atlante, Precept, Precept Prestige, Entegra Emblem, Vision, and Vision XL motorhomes. The rear stabilizer bar attachment brackets may break and separate from the vehicle.

The risk

Brackets that separate from the vehicle can create a road hazard, increasing the risk of a crash.

The fix

Dealers will inspect the bolt tightness for both rear stabilizer attachment brackets and replace the weld nuts, bolts, and brackets as necessary, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 22V-731.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Entegra, Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V217000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 23V217000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Jayco's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 23V217000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 23V217000 announced?

Jayco reported it to NHTSA on March 30, 2023. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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