The problem
Jayco, Inc. (Jayco) is recalling certain 2022 Entegra Coach Qwest motorhomes. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.
The risk
An air bag that does not deploy as intended increases the risk of injury in a crash.
The fix
Dealers will inspect the installation of the wiring harness and will attach it properly to the seat base, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 23V-101.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Entegra dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V225000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.