The problem
Maserati North America, Inc. (Maserati) is recalling certain 2023 MC20 Cielo vehicles. The windshield frame bonding may be insufficient and allow the frame to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A detached windshield frame can increase the risk of injury in a crash.
The fix
Dealers will reinstall the windshield frame and replace the windshield, free of charge. Owner notification letters were mailed May 13, 2023. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 616.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Maserati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V242000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.