The problem
New Flyer of America, Inc. (New Flyer) is recalling certain 2023 XD60 and XDE60 60' articulated transit buses. The anti-lock brake system (ABS) module may lose power during hard braking, causing the ABS system to fail.
The risk
An ABS system that fails increases the risk of a crash.
The fix
New Flyer will update the ABS software and correct the wiring, free of charge. All vehicles have been repaired and therefore no owner letters will be sent. Owners may contact New Flyer customer service at 1-204-224-6706.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized New Flyer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V243000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.